Need Help? We’re Here for You
Choose the category below to access how-to guides, logins, FAQs, and support options tailored to your needs.
System Status & Updates
Review the status of known issues with 24Pet software solutions. Note: Chameleon users should check with their internal IT. teams.
Select the Product You Need Help With
Our Support team are available to assist you Monday through Friday from 9:00 AM – 6:00 PM ET (excluding US holidays).
24PetShelter
PetPoint
24PetRescue
Pet Professional Portal